Novopay – this year’s case study

With new classes about to start at Massey University in Systems Analysis and Design, and System Management and Testing, I could not have wished for a more topical local software systems disaster than the the New Zealand Novopay debacle. What a great case study in how not to procure, deliver, test or manage software! There can be few people in New Zealand who haven’t been affected by this deeply flawed system.